Privacy Policy

Data Controller Information

Park Royal Dental Clinic, located in London, acts as the data controller in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and related data protection laws.

Contact Information

For any queries regarding our Privacy Notice or data protection policies, please reach out to us:

• By Post: Unit 5A, 9 Lakeside Dr, London NW10 7GL
• By Phone: 020 4568 7137
• By Email: hello@parkroyaldental.co.uk

Our Data Protection Officer

Our Data Protection Officer is Zahra Moshtofar.

Our Commitment

We are fully committed to handling personal information in accordance with the General Data Protection Regulation (GDPR) which came into force on 25 May 2018. This means your personal information will be:

• Processed lawfully, fairly, and in a transparent manner
• Collected for specified, explicit, and legitimate purposes
• Only collected as required for our lawful purposes
• Reviewed regularly
• Retained only for as long as necessary and in accordance with our retention policy
• Processed securely and with integrity

Collection of Personal Data

We may collect, use, store, and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier, title, and job title
• Contact Data: Postal address, email address, and telephone numbers
• Technical Data: IP address, login data, browser type and version, time zone setting and location, and other technology on the devices you use to access our website
• Profile Data: Your interests, preferences, feedback, and survey responses
• Usage Data: Information about how you use our website, products, and services
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences

How We Collect Information

We may collect this information directly from you — for example, when you submit a form to us, enter into a contract for services with us, or via a face-to-face meeting.

Sharing with Third Parties

We may share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you, or where we have another legitimate interest in doing so. We will take all reasonable steps to ensure all information sharing is carried out securely.

Data Storage

Your data is stored on a secured database enforced by password protocols.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. You can set your browser not to accept cookies. For further information, visit www.aboutcookies.org.

Data Breaches

In the event of a “high risk” personal data breach, the individual(s) will be notified immediately within 72 hours as well as the Information Commissioner's Office (ICO). All personal data breaches shall be recorded in our data breach register.

Your Rights

• Right to be informed: You have the right to be informed about the processing of your personal data
• Right of access: You have the right to request access to your personal data
• Right to rectification: You have the right to have any inaccuracies corrected or incomplete data amended
• Right to erasure: You can request to have your personal data deleted or removed if there is no compelling reason to keep it
• Right to data portability: You have the right to take and use your data for other services or purposes

We will respond to any exercise of your rights within one month of such request.

Complaints

In the first instance, we request that you discuss any complaints with us on 020 4568 7137. If you are not satisfied, you can complain to:

Changes to our Privacy Policy

We keep our privacy policy under review and will place any updates on this website. This privacy policy was last updated on 22 July 2024.